When addressing a violent client, which expression should a nurse avoid to prevent escalation?

Showing fear in the presence of a violent client can significantly contribute to the escalation of the situation. When a nurse displays fear, it can create a sense of unpredictability and instability, which may intensify the client's feelings of aggression or anxiety. This reaction can signal to the client that they have the upper hand, potentially increasing their violent behavior.

In contrast, using a calm voice, maintaining a stern demeanor when appropriate, and employing empathetic listening are strategies that can help in de-escalating the situation. A calm voice conveys confidence and control, which can help ease the client's agitation. Having a stern demeanor might be necessary at times to establish authority, while empathetic listening demonstrates understanding and validation of the client's feelings, which can foster a more constructive dialogue. Thus, avoiding any display of fear is essential for ensuring safety and effectiveness in managing a violent client.